Returns & Exchanges
At Decathlon, we want to ensure you are fully satisfied with your sports gear, which is why we offer a flexible 365-day return policy for our members and 30 days for guest checkouts. Items must be in their original condition with tags attached to be eligible for a full refund or exchange.
Initiate Your Return
Log in to your Decathlon account to select the items you wish to return and generate a digital return label or QR code.
Pack Your Gear
Securely place the unused items back into their original packaging, ensuring all labels and technical manuals are included.
Drop Off or Ship
Visit any Decathlon retail store for a free instant return, or drop off your package at an authorized courier location using the provided prepaid label.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing